If your Supursestyle purchase does not meet your expectations or if you change your mind, you may return unaltered and unworn product(s) provided that:
- The item is deposited with UPS for return shipping within 48 hours of confirmation of delivery at your shipping address; and
- The Supursestyle tag must still be attached; and,
- The item must be unworn and in original condition.
You will be reimbursed for the full amount of the rental fee originally paid not including any expedited shipping fees if applicable. Since the pre-paid return label is provided at the time of rental of the item, the return shipping fee will also be discounted from any refunded amount.
The return label will be included with the original shipment of your item for easy return shipping. You must return your rented item in the original box you received it in. When you are ready to ship the item back it should be placed in the original box and taken to the closest UPS location for shipping.
When you wish to return the handbag, it should be placed in the box in which it was received and shipped at the nearest UPS with the return label sent by Supursestyle within 48 hours of the renewal date to avoid a renewal month’s charge.
Refund or exchange
After we have correctly received your goods, we will refund the amount of the returned goods to the payment method used to place your original order within 5-7 business days. Exchanges will be re-shipped within 1-2 business days after we have received your return.
Feel free to contact Supursestyle Customer Service for any questions concerning your return, refund or exchange.
The rental terms for the handbags are weekly or monthly. Once the first week or month of rental period expires, you can keep the leased item(s) for additional renewals perios in weeks or months—renewing automatically each week or month until you ship the item back. Supursestyle will email you prior to expiration date of the rental term as a courtesy reminder.
If you need to return an item for which you don't have a return label, please mail it to:
5535 Memorial Dr. Suite F #218
Houston, Texas 77007
It is recommended that insurance is added in the return shipping to avoid extra charges, as any incidents that may occur are responsibility of the customer.
The customer is responsible for the handbag until the package arrives at our shipping address herein mentioned.